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DGAP-News: Soundbite Communications Reports Growing Global Momentum
ID: 613619
(firmenpresse) - SoundBite Communications, Inc.
10.04.2012 18:19
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Increased Support in Multiple Countries Key to Progress
BEDFORD, Mass., 2012-04-10 18:19 CEST (GLOBE NEWSWIRE) --
SoundBite Communications, Inc. (Nasdaq:SDBT), a leader in hosted contact center
and mobile marketing solutions, announced significant progress in its global
growth. In 2011, international revenue experienced 137 percent annual growth,
while the company added to its European client base, expanded its global
reseller relationships, and made its service offering available to nearly 50
countries.
SoundBite has been actively investing in its global operations since 2010, when
it established a UK subsidiary to spearhead its European activities, and
subsequently in 2011, when it added to its international employee base and
opened a UK data center. This data center enables clients across Western and
Eastern Europe to leverage SoundBite Engage(TM), an interactive multi-channel
communications platform that includes voice, text and email messaging, web, and
hosted dialer functionality; and Insight(TM), our preference management
platform. Most recently via its 2ergo Americas acquisition, SoundBite added new
carrier and aggregator relationships enabling SMS messaging to a number of
Latin American countries.
'The progress we have made, over a relatively short period of time, is
substantial,' stated Jay Reilly, Managing Director&VP of International for
SoundBite. 'Our global financial services clients drove our initial efforts, as
they brought to Western Europe the same successes they were experiencing with
SoundBite in other regions. In addition, our international resellers continue
to bring us into other regions, including Africa. And now that we support a
number of Latin American countries, our excitement around expanding our global
opportunities continues to grow. It's great to be able to offer our
multi-national clients solutions across such a broad array of regions and
countries.'
'We are also pleased that our international clients are paving the way in
product innovation,' added Reilly. 'One example is a text-to-pay program that
will launch shortly for a large client to allow its customers to make payments
by text messaging in a secure and convenient fashion. The future looks quite
bright as the international market is demonstrating a huge appetite for
innovative cloud-based customer communications services. Since the beginning of
2012, four new dialer clients have launched and three more dialer clients plan
to launch this month. Our partners continue to make investments to support this
momentum.'
SoundBite's client base includes 25 of the Global 500, and the company's 2012
product roadmap calls for continued support for global cloud-based customer
communications. SoundBite also continues its efforts to identify additional
international resellers to support its continued commitment to global growth.
About SoundBite Communications
SoundBite Communications, a leading provider of cloud-based customer
communications, enables organizations to build lifelong, profitable customer
relationships across the full consumer lifecycle. It serves two global markets,
the Hosted Contact Center and Mobile Marketing. Its solutions leverage the
power of two robust platforms: SoundBite Engage, an interactive multi-channel
communications platform providing integrated SMS, dialer, voice messaging,
email and web communications; and SoundBite Insight, a preference management
platform enabling intelligent, personalized communications. SoundBite powers
nearly 2 billion customer interactions annually. Visit SoundBite.com for more
information.
The SoundBite Communications, Inc. logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=4393
SoundBite is a registered service mark of SoundBite Communications, Inc.
(SDBT: G)
CONTACT: IR&Media Contact:
Lynn Ricci
SoundBite Communications
781-897-2696
lricci(at)soundbite.com
News Source: NASDAQ OMX
10.04.2012 Dissemination of a Corporate News, transmitted by DGAP -
a company of EquityStory AG.
The issuer is solely responsible for the content of this announcement.
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Language: English
Company: SoundBite Communications, Inc.
United States
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Datum: 10.04.2012 - 18:19 Uhr
Sprache: Deutsch
News-ID 613619
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