Global Re-Certification Demonstrates SoundBite's Commitment to Client Data and
Information Security
BEDFORD, Mass., 2011-11-30 16:35 CET (GLOBE NEWSWIRE) --
SoundBite Communications, Inc. (Nasdaq:SDBT) today announced it has achieved
its annual re-certification as a Level 1 Service Provider compliant with the
Payment Card Industry (PCI) Data Security Standard (DSS), in both the United
States and Europe.
SoundBite's Level 1 PCI re-certification underscores the company's commitment
to information security and solidifies its reputation as an industry leader.
The PCI DSS is the credit card industry information security standard for
merchants and service providers that store, process, or transmit cardholder
data. Organizations, including financial institutions, credit card issuers,
retailers and others, that outsource the processing of cardholder information
and for which security is a priority, require that their service providers
undergo the rigorous PCI certification process. This is the fourth consecutive
year that SoundBite has achieved Level 1 certification for all sites. Earlier
this year SoundBite had expanded its certification to include its London-area
datacenter and UK-based operations.
'SoundBite holds itself to the highest standards and I am pleased that we have
once again renewed our PCI Certification as a Level 1 Service Provider,' stated
John Nye, Director of Information Security and Compliance. 'We take the
protection of our client's information very seriously and, to that end, have
ensured that best practices for information protection have become a core
element of our company's operations. SoundBite's broad and mature security
program is a key asset on which both we and our clients depend.'
The annual PCI Assessment included in-depth analysis of SoundBite's compliance
with the twelve high-level requirements of the PCI DSS and included testing of
over 200 specific controls by an external, Qualified Security Assessor as
sanctioned by the PCI Security Standards Council. More broadly, SoundBite's
security program includes not only the controls necessary to meet the
requirements of PCI DSS, but also the additional controls required to meet
compliance with the Health Insurance Portability and Accountability Act (HIPAA)
of 1996, the The Health Information Technology for Economic and Clinical Health
Act (HITECH) of 2009, the Gramm-Leach-Bliley Act (GLBA) of 2001, all state
privacy regulations including Massachusetts Privacy and California SB 1386, and
the UK Data Protection Act of 1998. By meeting these security and regulatory
standards, SoundBite assures its clients and channel partners in the financial
services, retail, telecom and media, healthcare and collection and risk
management industries that their information is appropriately protected.
About SoundBite Communications
SoundBite Communications is a leading provider of cloud-based, multi-channel
proactive customer communications solutions designed to transform the way
organizations communicate throughout the customer lifecycle to build trusted,
lifelong and profitable relationships. Clients can leverage SoundBite's
proactive customer communications offering and expertise in designing,
executing and optimizing communications strategies to engagein relevant
customer interactions that deliver long-term business value. Visit
SoundBite.com for more information.
The SoundBite Communications, Inc. logo is available at
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SoundBite is a registered service mark of SoundBite Communications, Inc.
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